Operations and Performance

Our operations and performance services are designed to enhance organisational performance, identify and delivery productivity opportunities, and improve patient care. Our support includes full diagnostics, opportunity identification, plan development and implementation. Our deep-healthcare expertise in performance, productivity and cost-cycle management is bolstered by strong analytics and communications capabilities. 

Explore our technical capabilities

How we can help

We have a proven track record of leading improvement initiatives at high-performing healthcare trusts and coordinating elective recovery programmes across providers and integrated care systems. 

Our capabilities

  • Productivity: Identifying cost savings and productivity opportunities at an organisational level, aligning resources, and tracking progress on improvements using advanced analytics.
  • Performance Improvement: Implementing strategies, governance, oversight, and reporting to enhance performance along elective and non-elective pathways.
  • Operational Excellence: Applying best practices like Lean methodologies from top-performing global healthcare organisations to streamline operations and align teams with organisational goals.
  • Care Coordination: Managing care across hospitals and services, ensuring timely treatment based on need, optimising wait times, and resource utilisation with the aid of sophisticated analytics.
  • Elective Recovery: Developing and monitoring plans to improve elective pathway performance, reduce backlogs, and enhance patient flow.

Our comprehensive approach ensures sustainable improvements in performance, productivity, and patient care by leveraging best practices, extensive experience, and  technical capabilities.

What can we help you achieve?